Terms

General Terms and Conditions

 

Consumer information relating to distance contracts, and customer information relating to e-business contracts

 

§ 1 Scope of application

For purchase orders via the Internet shop, business relations between us and the orderer are subject to the following General Terms and Conditions as in force at the time of order placement. 

§ 2 Conclusion of contract

The presentation of our products on our website merely contains a request to the customer to submit an offer of contract.

By sending a purchase order, the customer submits an offer within the meaning of § 145 of the German Civil Code. The customer receives an email confirmation of receipt of his purchase order.

The contract with us is formed if we accept the customer’s offer in writing or in text form within two workdays after sending the purchase order. The decisive time in that respect is the time of receipt by the customer of the statement of acceptance.

All calendar days except Sundays and nationwide public holidays are workdays.  

§ 3 Delivery, shipping costs, passage of risk

Delivery involves the shipping costs specified in the individual case. If the customer is a consumer, we bear the risk of shipping in any case, regardless of the mode of shipment. If the customer is an entrepreneur, all risks of shipment pass to the customer upon delivery of the goods from us to the logistics partner in charge.  

§ 4 Reservation of ownership

The goods delivered remain our property until the purchase price has been paid in full.  

§ 5 Payments

We accept only such modes of payment as indicated to the customer in the course of the ordering procedure.  

§ 6 Warranty

The statutory warranty rights shall apply.  

§ 7 Consumer information relating to distance contracts and customer information relating to contracts in e-business

a) We are not bound by special codes of conduct except as mentioned above.

b) Any erroneous entries made in the ordering process can be identified during final confirmation before sending your statement of contract. Such errors can be corrected using the Cancel and Change function at any time before sending the purchase order.

c) For the major properties of the goods we offer and for the validity period of time-limited offers, please refer to the individual product descriptions within our Internet offer.

d) The language available for contract conclusion is German.

e) Complaints and warranty claims can be posted at the address stated in the provider identification.

f) The contract text is not stored by our company and is therefore not accessible through us for you as a customer after contract conclusion.

g) For information on payment, delivery or fulfilment, please refer to the offer. 

§ 8 Miscellaneous

The contractual relationship between us and the customer, as well as the applicable General Terms and Conditions, is subject to the law of the Federal Republic of Germany. If the customer is a consumer, the statutory provisions and rights which apply to the protection of the consumer under the law of the state where the consumer has its habitual residence and which may not be changed by diverging agreement, shall not be affected by this agreement. The CISG shall not apply.

The European Commission provides a platform for online dispute resolution (OS). You can find the platform here:
http://ec.europa.eu/consumers/odr/